About Us
The founders of Drapery Rods Direct have been involved in the drapery and window coverings industry for over 30 years, working in the suburban Washington, DC region. The original website was launched in 2011, and offered a smaller variety of Kirsch Drapery Hardware than we currently offer. Over the years, we've re-launched an improved version of the website three times. Along the way we've added additional drapery hardware lines as well as custom draperies. The customer service folks who work at Drapery Rods Direct have years of experience--in most cases, decades of experience. Selecting drapery hardware and custom draperies isn't always easy. We work with thousands of customers and ship thousands of orders each year. We're here to help with any questions.
The products we offer ship from various workrooms and warehouses located across the country, including Virginia, Georgia, Florida, and California. Our staff work from our corporate offices, located just south of Washington, D.C., at 7405 Alban Station Ct., Suite B-224, Springfield, VA 22150.
Please do not send returns to our corporate offices. If you wish to return all or part of your order, please contact us and we will issue you a Return Authorization so that returned goods may be sent to the appropriate originating warehouse.